K-ETA Blog

K-ETA Blog

[K-ETA] FAQ about Korea Mobile Phone (Cell phone)

 

Q Please tell me where I can get portable WIFI

 

After arriving at the airport in Korea, visit the store and present your reservation number to open.
Was this helpful? Please focus on the following

 

● Incheon International Airport - Passenger Terminal 1 / 1st floor - 'Arrival Hall'

Numbers 6 and 7 on the 1st floor. ,9-10/Return is in front of counter H on the 3rd floor

Opening Hours - Between Gates 10 and 11: 24 hours

Between Gates 6 and 7: 1:00pm - 10:00pm

 

● Incheon International Airport - Passenger Terminal 2 / 1st floor - 'Arrival Hall'

1st floor between 4~5pm / LG U+ return in front of Paris Paget on 3rd floor

Opening hours - 24 hours

 

● Gimpo International Airport - Near Gate 1 on the 1st floor of International Flights

Operating hours - 6:30 am - 11:00 pm

 

● Gimhae International Airport - Near Gate 3 on the 1st floor

Operating hours - 6:30 am - 10:00 pm

 

 

 

 

Q Please let me know if a refund is possible if I cancel my mobile reservation.

 

yes. In case of cancellation, the payment amount will be refunded within 15 days according to the card company's policy. I hope it will be of help

 

 

 

 

 

 

Q I wonder if esim can be moved to another device

 

Downloaded eSIMs cannot be moved to another device. Please know this

 

 

 

 

 

 

Q Please tell me what the data transfer rate is

 

High-Speed Internet - 4G/LTE network technology provides 10 times faster Internet speed than 3G, with maximum download speeds of up to 50mbps.

 

 

 

 

 

Q What are the advantages of mobile Wi-Fi?

 

- LTE speed data is available anywhere in the country.

 

- One mobile Wi-Fi can be used simultaneously by multiple people.

 

 

 

 

 

 

 

Q How can I get mobile SIM service for travelers?

 

 

You can add USIM service on the K-ETA website.

 

If you apply for k-eta and sign up, you can get a 15% discount. Please know this

 

Enter the desired date and time at the hotel or address listed on the application, and a staff member will visit and open the service.

 

 

 

 

 

Q Please let me know which devices support eSIM.

 

 

APPLE (Apple): iPhone XR/XS, iPhone 11,12,13,14 series, iPhone SE 2, etc.

 

SAMSUNG (Samsung): Galaxy S20, Galaxy Note 20, Galaxy Z Flip, etc.

 

Others: Huawei P40, etc.

 

 

Check your phone manufacturer's information to see if eSIM is supported for recently released devices not listed above.

 

 

 

 

Q Please tell me how to set eSIM

 

Ios

 

1. Settings - Cellular

 

2. Add a cellular plan

 

3. Reading the QR code

 

4. Add a Cellular Plan

 

 

 

android

 

1. Settings

 

2. Connect

 

3. SIM card management

 

4. Add mobile plan

 

5. Using the QR code

 

6. Reading the QR code

 

 

 

 

 

Q How many can I purchase per person?

 

The maximum number of purchases per passport is 3.

 

 

 

 

 

I have a question about K-ETA.

Need help?

 

Click the link below to ask your KETA questions.

Don't hesitate to contact us! :)

 

 

Contact us: https://ketakor.com/support-ticket.php

Apply for K-ETA: https://ketakor.com/